Privacy Notice | How We Protect Your Data

Introduction

Welcome to Munivue.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language learning services for English, Spanish, French, and other languages for children and adults.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on our website, express interest in obtaining information about our services, or otherwise contact us. The personal information we collect may include:

Name, email address, phone number, and mailing address
Username and password
Age or date of birth (especially for services directed at children)
Educational background and language proficiency levels
Payment information (processed through secure payment processors)
Content of messages sent through our contact forms

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and your interaction with our website, including:

IP address and browser type
Device type and operating system
Pages visited and time spent on those pages
Language preferences
Referring website addresses
Information about how you use our learning platform (progress, completed lessons, test scores)

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our language learning services
Improve, personalize, and expand our services
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you about our services, updates, and other information
Process transactions and send related information including confirmations and invoices
Find and prevent fraud
Customize learning experiences based on proficiency levels and progress

Data Protection and Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We maintain data security by:

Using encryption when transmitting sensitive information
Limiting access to personal information to authorized personnel only
Conducting regular security assessments and audits
Training our staff on privacy and security practices
Implementing physical security measures at our facilities

GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). This means you have certain rights regarding your personal data, including:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct inaccurate information about you.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: You can request that we transfer your data to another controller.
Right to Object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us using our website contact form.

Children's Privacy

As our services include language courses for children, we take additional steps to protect the privacy of children under the age of 16. We require parental consent before collecting personal information from children. Parents have the right to review their child's information, request deletion, and refuse further collection or use of their child's information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

Essential cookies: Necessary for the website to function properly
Preference cookies: Enable the website to remember your preferences
Analytics cookies: Help us understand how visitors interact with our website
Marketing cookies: Used to track visitors across websites to display relevant advertisements

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.